Medical office scheduling software for complex programs

Most medical office scheduling software — whether rule-based platforms like QGenda or self-serve tools like Intrigma — generate suggestions that still require a human to resolve conflicts and balance fairness. Thrawn's proprietary Scheduling Programming Language (SPL) produces complete, mathematically optimal schedules from your constraints. It is also a fully managed service, meaning your team sends constraints and receives finished schedules rather than operating software.

Thrawn produces Block, Call, Clinic, and Attending schedules. These are optimized simultaneously as one interconnected system, so changes in one schedule do not create conflicts in another. This cross-schedule optimization eliminates the domino effect common when managing each schedule type in a separate tool.

ACGME duty hour rules — including the 80-hour weekly limit, shift caps, and required rest periods — are built directly into Thrawn's optimization engine as hard constraints. Violations are prevented at the time the schedule is generated, not detected after the fact. This means you receive a schedule that is already compliant when you open it for review.

Yes. Thrawn's managed onboarding process involves scheduling specialists who work with each program to understand its unique rules and constraints before any schedule is generated. There is no software to configure or learn, which makes Thrawn accessible to programs of all sizes, including smaller fellowships without dedicated administrative technology resources.

Thrawn's optimization engine can rapidly re-optimize the affected schedule when an unplanned absence occurs. Rather than manually patching coverage or making phone calls to find replacements, programs can receive updated coverage that maintains fairness and ACGME compliance across the full schedule.