Last minute call coverage residency solved

When a resident calls out unexpectedly, Thrawn's rapid re-optimization delivers a new, ACGME-compliant call schedule so you never scramble for last minute call coverage again.

The Last Minute Coverage Crisis

Frantic Texts Go Unanswered

When a resident calls out sick, chiefs spend hours texting colleagues begging for coverage, disrupting patient care and burning goodwill across the program.

Compliance Falls Apart Under Pressure

Manual last minute swaps rarely account for ACGME duty hour limits. A well-intentioned fix can quietly push a resident past their 80-hour weekly limit.

Every Fix Creates a New Gap

Pulling one resident to cover an open call shift unravels their clinic or block assignment. You solve one problem and immediately inherit another.

Re-optimized Call Coverage Delivered Instantly

Thrawn's Scheduling Programming Language treats your entire schedule as one interconnected system. When an absence hits, our engine rapidly re-optimizes across block, call, and clinic schedules simultaneously — delivering alternative coverage that is fair, ACGME-compliant, and finished. No phone trees. No cascading errors.

Built for Unexpected Absences and Beyond

Every capability designed to eliminate the chaos of last minute call coverage in residency programs.

Instant Re-optimization for Unexpected Call Absences

Rapid Response

Instant Re-optimization for Unexpected Call Absences

When a resident is suddenly unavailable, Thrawn re-optimizes the entire call schedule rapidly. Alternative coverage is generated with fairness and ACGME compliance preserved from the first suggestion, not patched in after.

  • No manual phone tree required
  • Fairness preserved across all residents
  • ACGME limits respected in every revision
ACGME Duty Hours Enforced at Every Re-optimization

Compliance

ACGME Duty Hours Enforced at Every Re-optimization

Every re-optimized coverage assignment is automatically checked against ACGME duty hour rules before it is delivered. Violations are prevented at generation time, so a last minute fix never accidentally pushes a resident over their limits.

  • Violation prevention not detection
  • 80-hour weekly limit always enforced
  • Rest interval rules built into every fix
No Domino Effect When Coverage Changes

Connected Schedules

No Domino Effect When Coverage Changes

Thrawn optimizes block, call, clinic, and attending schedules as one interconnected system. Filling a call gap does not break a resident's clinic or block assignment, eliminating the cascading failures that make last minute changes so painful.

  • Block and call changes stay in sync
  • Clinic assignments protected during swaps
  • One fix does not create another gap
Equitable Coverage Distribution Under Pressure

Fairness Engine

Equitable Coverage Distribution Under Pressure

Last minute coverage decisions made under stress often fall on the same residents repeatedly. Thrawn's mathematical fairness engine ensures that emergency coverage assignments are distributed equitably across the program, reducing burnout and scheduling complaints.

  • Mathematically balanced emergency assignments
  • No repeated burden on the same residents
  • Documented equitable distribution
Call Schedules Built to Absorb Disruption

Call Optimization

Call Schedules Built to Absorb Disruption

Thrawn's proactive call schedule optimization builds in jeopardy and backup coverage from the start, reducing the severity of any single absence. When gaps do occur, re-optimization is faster because the foundational schedule is already mathematically sound.

  • Jeopardy and backup coverage included
  • Night float and weekend equity balanced
  • Fewer gaps before absences even happen

Frequently Asked Questions

Stop Scrambling for Call Coverage

19 departments across 14 hospitals at top-20 academic health systems trust Thrawn. See how rapid re-optimization works for your program.

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