Thrawn's managed service takes your EM program's constraints — ACGME duty hour rules, rotation requirements, resident preferences — and delivers complete, optimized schedules ready for review.
A single swap request in a 24/7 ED environment can unravel weeks of careful planning, leaving uncovered shifts and scrambling program staff.
Manual spreadsheets and rule-based tools flag duty hour violations after the schedule is already built, forcing costly rebuilds close to publication.
When nights, weekends, and holidays are distributed by gut feel, residents question the process and chiefs spend hours defending every assignment.
Thrawn's Scheduling Programming Language (SPL) takes your program's shift patterns, ACGME duty hour rules, rotation requirements, and resident preferences and produces finished, mathematically optimal schedules. No software to configure. No conflicts to resolve manually. Your chief residents and program directors review a complete schedule, not build one from scratch.
Five capabilities selected for the specific demands of EM residency scheduling, from 24/7 coverage to ACGME duty hour compliance.

Call Optimization
Nights, weekends, and holidays are distributed with mathematical precision across all EM residents. No more gut-feel spreadsheet formulas that miss edge cases or create inequities that erode resident trust.

Coverage Assurance
Every required ED shift and rotation slot is filled before the schedule is published. The optimizer prevents uncovered shifts from occurring rather than discovering them after residents have already made plans.

Compliance
EM duty hour rules are enforced at schedule generation time, not audited after the fact. Violations are structurally prevented, so your program arrives at every ACGME site visit with confidence.

Schedule Coordination
EM programs run multiple interdependent schedule types simultaneously. Thrawn optimizes block, call, clinic, and attending schedules together, eliminating the domino effect where fixing one schedule breaks another.

Rapid Response
In a 24/7 emergency department, an unexpected absence is a patient care issue. Thrawn re-optimizes the affected schedule rapidly, generating compliant coverage alternatives without emergency phone trees or manual patching.
Thrawn serves 19 departments across 14 hospitals at top-20 academic health systems. Schedule a consultation to see how it works.
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