Thrawn's managed service uses a mathematical Fairness and Equity Engine to deliver balanced, equitable call schedules that improve resident morale and retention.
When residents perceive that undesirable shifts cluster around certain individuals, morale erodes fast and complaints follow every published schedule.
Spreadsheets and rule-based tools offer no mathematical proof of fairness. You cannot defend a schedule you built by gut feel.
Manually rebalancing one resident's call burden to address a fairness complaint cascades into new conflicts across the entire schedule.
Thrawn's Scheduling Programming Language produces finished call schedules where nights, weekends, and holidays are mathematically balanced across every resident. Programs send their constraints and receive an equitable, ACGME-compliant schedule ready for review. Chiefs stop building and start approving.
Five capabilities purpose-built to eliminate unfairness complaints and deliver call schedules every resident can trust.

Fairness Engine
Nights, weekends, and holidays are distributed with mathematical precision across all residents. The Fairness and Equity Engine removes unconscious bias and the perception of bias, eliminating scheduling complaints before they start.

Call Optimization
Every call shift is assigned through mathematical optimization that simultaneously balances resident preferences, coverage requirements, and duty hour rules. No resident carries a disproportionate call burden.

Resident Input
Vacation requests, elective preferences, and individual scheduling constraints are incorporated directly into the optimization. Residents have meaningful input without creating manual reconciliation work for chiefs or coordinators.

Cross-Schedule Logic
Call schedules are optimized simultaneously with block, clinic, and attending schedules as one interconnected system. Fixing a fairness issue in call no longer triggers a domino effect across the rest of the program.

Managed Service
Your program sends constraints and receives a complete, fair call schedule ready for approval. Chief residents and program directors become reviewers rather than builders, eliminating dozens of hours of manual balancing work.
Trusted by 19 departments across 14 hospitals at top-20 academic health systems. See what a mathematically fair call schedule looks like for your program.
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